VDARE.com Blog
Last Updated: 04/11/05 |
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Indian Call Center Scandals
Covered Up? [John
Miano] - 04/11/05
There scary thing about these
off-shoring scandal stories [Cheap
Labor Proves Expensive For Citibank] is not only do
Americans have to
worry about theft when companies
"offshore" their information but also they have
to worry about it happening and not even finding out
about it.
a. As you
can tell from these stories, the details are being kept
under wraps.
b. No
major media outlet in the U.S. has picked up on this
yet.
I follow this stuff quite closely
but it took me nearly three days to learn of this.
[VDARE.COM note:
Headlines that refer Cr or
crore, refer to ten
million rupees, a rupee is 2.2 cents, roughly, and a
lakh, as
Kipling fans could tell you, is a hundred thousand.
That adds up to a considerable sum in real money though,
nearly $350,000.]
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BPO staffers hack bank A/Cs, steal Rs 1.5 cr
, Times [of India] News Network, Wednesday, April 06,
2005
PUNE:
Cyber crime has moved to the next level in Pune. Close
on the heels of the Webcam Kulkarni scandal, in which
a tenant secretly filmed girl students staying in his
hostel using hidden cameras, the Pune police have
unearthed a major siphoning racket involving former
and serving callcentre employees.
They allegedly transferred a total of Rs 1.5 crore (US
$3.5 lakh) from a multinational bank into their own
accounts, opened under fictitious names. The money
was used to splurge on luxuries like cars and mobile
phones….
He
refused to comment on the company's security system.
Asked to divulge the name of the bank, the accounts of
which have been hacked into, Dayal said he could not
reveal names of the company's clients as they had
signed a non-disclosure agreement. But, according
to sources, the bank is Citibank. |
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Indian police make arrests in outsourcing fraud
By Dinesh C. Sharma, CNETNews.com, April 8, 2005,
Security issues have been a growing concern for
companies that
outsource work overseas. In particular, companies
have become concerned about the leakage and misuse of
consumers' personal financial information in offshore
call centers. The National Association of Software and
Service Companies, an Indian trade group, has set up an
Indo-U.S. security forum to make its members aware of
security and privacy issues when they handle sensitive
information from foreign companies.
"India is
fast becoming the
outsourcing capital of the world, and this kind of
incident, while unfortunate in itself, when successfully
dealt with highlights and reaffirms the existence of an
effective framework of laws and a commitment to
enforcing them in India," Nasscom President Kiran Karnik
said in a statement.
Nasscom recently launched a security initiative in Pune
with local IT companies and police.
"Distressing as this incident has been, it is a sad but
realistic fact that no system can be 100 percent
foolproof. The deterrence of prompt action is,
therefore, critical," Karnik noted. "In this context,
the proactive efficiency and the prompt success of the
police reinforces the
reputation of India as a country with a strong legal
and enforcement framework."
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Indian call center workers charged with Citibank fraud
Twelve arrested, including three ex-employees of
outsourcing company, by John Ribeiro, Computer
World, April 7, 2005
The
outsourcing of
call center and other
business processes from the U.S. and the U.K. to
Indian companies has been criticized by many
organizations, including
U.S and U.K. workers' unions, which complain that
members are
losing jobs as a result of offshore outsourcing. One
of the key issues that has been raised is the danger of
data theft and misuse.
The
threat of data theft and misuse is no higher in India
than in other countries, including the U.S., according
to the National Association of Software and Service
Companies in Delhi. The organization maintains that
Indian outsourcing companies have adequate security
systems in place.
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Marburg Fever: Is It In Search
of the American Dream Too? [Randall
Burns] -
04/11/05
Modern transportation and bad
immigration and trade policies have combined to create
considerable risk for the US public-and the rest of the
world. The latest outbreak of Marburg viral
hemorrhagic fever (VHF) in Angola appears
considerably worse than past outbreaks of
Marburg VHF or its cousin, Ebola fever.
This version of Marburg VHF is
spreading considerably more rapidly than in the past.
Many Angolans seem to feel that health care procedures
are playing a major role in the spread
of the disease., though WHO has recently been
able to resume work
Doctors Without Borders
has urged closing of some Angolan medical
facilities:
One of the features that is
unusual compared to past outbreaks is this one has
spread rapidly into African cities, including at least
one with an international airport.
As we have pointed out in the past,
not all Americans profit from
Open Borders or
WTO managed trade. The principle of
True Cost Pricing demands that those that profit
from these activities should pay for the risks passed
onto the general public.
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